Digital Pattern Policies

What to expect when purchasing a digital PDF pattern from Twig + Tale.

Format

Twig + Tale patterns are PDF files.  These files can be downloaded to your computer or a mobile device that accepts PDF files.  You will not receive a paper pattern in the post.

Our pattern files include step-by-step instructions and print-at-home pattern pieces, which are formatted to print on both US Letter sized paper and A4 sized paper.  

Certain patterns include a copy-shop file, which prints on large A0 sized sheets of paper. The pattern listing will state if an A0 file is included.

For further help with printing see our PDF Printing + Assembly guide

For help with printing specific sizes using our layered PDF patterns, see our Printing Layered PDF Patterns guide.

 

Delivery

Once payment is complete, a download link will appear on the order confirmation page.  We recommend you download and save your PDF immediately to your computer.  You will also receive a purchase confirmation email with a download link. 

Your patterns are always available by logging into your Twig + Tale account and then viewing your order history. You can access any available pattern updates by logging in and re-downloading the pattern files.

If you are experiencing issues downloading please email support@twigandtale.com.

 

Returns

Due to the nature of digital products all sales are final.