Frequently Asked Questions

Where do I start?
If you are new to digital patterns, see this post for an overview.
Would you like to sample a Twig + Tale pattern?  Find a free pattern here
Are you looking for something simple to start with?  We recommend the ever-popular Pixie Hat.

What is included in your patterns?
Each Twig + Tale PDF patterns contain layered pattern pieces and simple step-by-step instructions accompanied by clear photographs, as well as a summary of the instructions. To inspire you, there is also a gallery of tester photos and our famous Upcycle Guide, offering suggestions for repurposing old garments into gorgeous new items.  Our patterns are instant digital downloads - you will not receive a paper pattern in the post.

Do the patterns include videos?
Our later patterns include step-by-step videos - the links to these are found within the pattern tutorial file.

What are layered pattern pieces?
Layered patterns allow each size to be printed independently.  Choose to print just the size(s) you wish.

Can I sell items made from a Twig + Tale pattern?
Yes - Simply credit Twig & Tale on the tag or in your online product listing.

Where can I get help with my pattern?
Please email Leonie at support@twigandtale.com for support with downloading and account issues.
We also warmly invite and encourage you to join the Twig + Tale Chat Group on Facebook - a friendly community where you can ask questions, receive pattern support and share pics of your finished Twig + Tale garments. 

How will I receive my pattern?
The download link is available immediately after purchase in three places:
1)  Instantly on your order summary
2)  On your order email
3)  In your account history 

Help! I've deleted/lost my pattern!
Have an account?  Download it instantly from your order history.
No account?  Request another copy of all your order emails

What happens if a pattern is updated?
An email notifying you of the update will be sent automatically.

How do I view & print my pattern?

Open the downloaded file using Adobe Acrobat Reader. Twig + Tale patterns and tutorials are designed to print perfectly on your home printer on either US Letter or A4 paper - detailed printing instructions are included in the pattern. We recommend printing just the pattern pieces and viewing the tutorial on your computer or tablet.

Do you have A0 versions of your patterns available?
The following patterns have A0 copy-shop files in addition to the home-printing file. Any new patterns will also have A0 available.
Barefoot Romper
Barefoot Dress
Breeze Shirt (Men, Women, Child)
Crossroads Add-on (Women's)
Driftwood (Women's)
Fishermans Vest Add-on (Men, Child)
Forester Coat (Men, Women)
Nestledown Vest (Men, Women)
Nestledown Coat (Men, Women)
Pixie Essentials
Pixie Bundle
Pathfinder Vest (Women's)
Petal Dress
Petal Dress Expansion Pack
Trailblazer (Men, Women, Child)

Do you have a referral program?
You will find details of the program here.


What is your refund policy?
Due to the nature of PDF patterns, refunds cannot be issued once the pattern is purchased.