Frequently Asked Questions

Where do I start?
If you are new to digital patterns, see this post for an overview.
Would you like to sample a Twig + Tale pattern?  Find a free pattern here
Are you looking for something simple to start with?  We recommend the ever-popular Pixie Hat.

What is included in your patterns?
Each Twig + Tale PDF patterns contain layered pattern pieces and simple step-by-step instructions accompanied by clear photographs, as well as a summary of the instructions. To inspire you, there is also a gallery of tester photos and our famous Upcycle Guide, offering suggestions for repurposing old garments into gorgeous new items.

What are layered pattern pieces?
Layered patterns allow each size to be printed independently.  Choose to print just the size(s) you wish.

Can I sell items made from a Twig + Tale pattern?
Yes - Simply credit Twig & Tale on the tag or in your online product listing.

Where can I get help with my pattern?
Please email me, Lisa, at hello@twigandtale.com for pattern support. 
We also warmly invite you to join the Twig + Tale Pattern Group on Facebook - a friendly community where you can ask questions, receive pattern support and share pics of your finished Twig + Tale garments. 

How will I receive my pattern?
The download link is available immediately after purchase in three places:
1)  Instantly on your order summary
2)  On your order email
3)  In your account history 

Help! I've deleted/lost my pattern!
Have an account?  Download it instantly from your order history.
No account?  Request another copy of all your order emails

What happens if a pattern is updated?
An email notifying you of the update will be sent automatically.

How do I view & print my pattern?
Open the downloaded file using Adobe Acrobat Reader. Twig + Tale patterns and tutorials are designed to print perfectly on your home printer on either US Letter or A4 paper - detailed printing instructions are included in the pattern. We recommend printing just the pattern pieces and viewing the tutorial on your computer or tablet.

Do you have a referral program?
You will find details of the program here.


What is your refund policy?
Due to the nature of PDF patterns, refunds cannot be issued once the pattern is purchased. 

What are the Adventures of Twig +Tale? 
This is my blog, where I write about life with my family and crafty things.